Register with Us

Registering is easy. Simply call into one of our sites (Hawes surgery or Aysgarth surgery) with photo ID and we will give you the forms to complete. It is easier and more efficient for us to register all members of the household at the same time. You will need to provide photo ID for each member of the family. Where there are children who may not have photo ID, please bring their birth certificates.

It is important that people new to the area register with us when they arrive so that we can request their medical records so that we have these to hand, in the event they need to be seen or need repeat medications. We would also like to remind new parents to register their newborn child with us as soon as possible as until they do this, we do not know the baby’s details and the baby does not have a medical record with us. The little red book contains all the information we need to register the baby (if no birth certificate has been issued at that point).

Please inform us of any change in name, address or telephone numbers so that we have the correct information held on your medical record.

Patients will be removed from our list for any of the following reasons:

• Verbal or physical abuse directed at staff (we are a Zero Tolerance practice)
• Acts or threats of violence towards practice staff
• Actions that may compromise the provision of medical services to the practice population as a whole
• Where there has been a breakdown of relationship between you and the clinical staff

We would ask that at all times you show respect to our staff.