We are committed to ensuring digital accessibility for people with disabilities. We aim to provide a website that is accessible to the widest possible audience, regardless of technology or ability, and are continuously working to improve the usability of our website in line with relevant accessibility standards. For example, you should be able to:
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- We’ve also made the website text as simple as possible to understand
- AbilityNet has advice on making your device easier to use if you have a disability
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible Content
Some parts of this website may not be fully accessible:
- Some older PDF documents may not be fully accessible to screen reader software
- Some images may not have appropriate text alternatives (alt text)
- Some form elements may lack proper labels or instructions for screen readers
- There may be some colour contrast issues affecting users with visual impairments
We are actively working to address these issues and ensure our site becomes more accessible.
Feedback and Contact Information
We welcome your feedback on the accessibility of this website. If you encounter any barriers or need information in a different format (such as accessible PDFs, large print, audio recording, or braille), please contact us at:
- Email: hawes.dispensary@nhs.net
- Phone: 01969 667200
- Address: The Health Centre, The Holme, Hawes, North Yorkshire. DL8 3QR
We aim to respond to accessibility-related requests within 10 working days.
Enforcement Procedure
If you are not satisfied with our response to your accessibility query, you can contact the Equality Advisory and Support Service (EASS):
Preparation of this Accessibility Statement
This statement was prepared on 01/10/2024. It was last reviewed on 01/10/2024.
We have used a combination of automated tools and manual testing to assess accessibility across this website.
Ongoing Improvements
We are committed to ongoing improvements to enhance accessibility. If you have suggestions or notice areas where accessibility can be improved, please contact us at the email address provided above.